If your game account was created with Google, Facebook, Apple, Game Center, or Guest Mode, we recommend linking it to a HoYoverse email account as soon as possible. After linking an email, your account will have a more stable login method. This can help reduce the risk of losing access when you change devices, reinstall the game, clear app data, or have problems with a third-party login.

Why Link a HoYoverse Email Account?

Guest accounts are usually stored on the current device. If you lose the device, reinstall the game, clear app data, or switch to a new phone, an unlinked Guest account may be difficult or even impossible to recover.

If you currently sign in with Google, Facebook, Apple, or Game Center, linking an email gives you another way to access and manage your account. If the third-party login fails, loses authorization, or does not work properly on a new device, you may still be able to sign in through your HoYoverse account.

Once your email is linked, you can use the same HoYoverse account across supported games, devices, and platforms. It also makes account management clearer and safer.

Method 1: Link Your Email on the HoYoverse Website

This method works for Genshin Impact, Honkai: Star Rail, and Zenless Zone Zero. It is suitable if you prefer to manage your account through a browser.

Open account.hoyoverse.com and sign in with the game account you are currently using.

HoYoverse web account linking page

Go to the Personal Information page.
Find the Email section and click Link.
Enter the email address you want to link.
Request and enter the verification code.
Follow the instructions to set or confirm your account password.

After the process is complete, the linked email address can be used as a login method for your HoYoverse account.

Method 2: Link Your Email in the Game

Mobile HoYoverse account linking guide

You can also link your email directly through the in-game User Center.

Genshin Impact:

Paimon Menu → Settings → Account → User Center

Honkai: Star Rail / Zenless Zone Zero:

Menu → Settings → Account → User Center

In the User Center, find the Email section, tap Link, then follow the prompts to enter your email address, verification code, and password.

Important Notes

Use an email address that belongs to you and that you can access long term. Do not link an email address you may lose access to later.

In most cases, one email address can only be linked to one HoYoverse account. If the email is already registered or linked to another account, the system may show that the email is already in use.

If your account is still a Guest account, link it first. Guest accounts are harder to recover after device loss, reinstallation, data clearing, or system errors.

After linking your email, keep your email account, HoYoverse password, and verification methods secure. Do not share your password, verification code, or login details with anyone.

Whether you play Genshin Impact, Honkai: Star Rail, or Zenless Zone Zero, linking a HoYoverse email account is an important step for protecting your game account, especially if you use third-party login or Guest Mode.

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