Terms of Service

Effective Date: March 23, 2026
Last Updated: March 23, 2026

Welcome to KeyGold.gg.

These Terms of Service ("Terms") govern your access to and use of the KeyGold.gg website and services.

This website is operated by KEY GOLD PTE. LTD. ("Website Operator"). Payment processing and merchant services are provided by GAMEBUY LIMITED ("Payment Entity").

By accessing or using our services, you agree to be bound by these Terms.

1. Services Overview

KeyGold.gg provides digital products and services, including but not limited to:

• Game top-ups
• In-game currency purchases
• Digital goods and related services

All services are delivered digitally.

2. Account Responsibility

You agree to:

• Provide accurate and complete information
• Ensure correctness of game account details (e.g., UID, server, username)
• Maintain the security of your account

We are not responsible for losses caused by incorrect information submitted by the user.

3. Orders and Payments

All orders placed on KeyGold.gg are subject to verification and acceptance.

Payment Processing

All payments on this website are processed by:

GAMEBUY LIMITED (Payment Entity)

Your payment method (e.g., credit card, PayPal) may show GAMEBUY LIMITED as the merchant of record.

Transaction Verification

We may:

• Perform fraud checks
• Request identity verification
• Reject or cancel suspicious transactions

4. Delivery of Services

Orders are processed after successful payment confirmation.

Delivery methods include:

• Direct top-up via game UID
• Account login top-up (if applicable)
• Balance credit within your KeyGold account

Delivery time may vary depending on product type and verification status.

5. Refund and Cancellation Policy

Non-Refundable Cases

Due to the nature of digital goods, completed transactions are generally non-refundable.

We are not responsible for:

• Incorrect account/UID provided by the user
• Regional restrictions
• Third-party game issues

Refund Eligibility

Refunds may be considered only if:

• Payment is completed but delivery fails due to our system error
• Duplicate payment occurs

All refund decisions are made at our discretion.

6. Chargebacks and Disputes

You agree not to initiate chargebacks or payment disputes without contacting us first.

In case of unauthorized disputes:

• Your account may be suspended
• Services may be restricted
• Legal action may be taken if necessary

7. Fraud Prevention

We reserve the right to:

• Cancel high-risk orders
• Request additional verification
• Block suspicious accounts or transactions

We use third-party risk control systems to protect both users and the platform.

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect or consequential damages
• We do not guarantee uninterrupted service
• We are not responsible for third-party platform issues

9. Intellectual Property

All content on this website, including logos, text, and design, is owned by KeyGold.gg and may not be used without permission.

10. Termination

We may suspend or terminate your access if you:

• Violate these Terms
• Engage in fraudulent activity
• Abuse the platform

11. Changes to Terms

We reserve the right to update these Terms at any time.

Changes will be effective upon posting.

12. Governing Law

These Terms shall be governed by applicable laws and regulations, depending on the operating entity involved.

13. Contact Us

If you have any questions, please contact us: