Privacy Policy

Effective Date: March 23, 2026
Last Updated: March 23, 2026

Welcome to KeyGold.gg ("we", "our", "us"). This website is operated by KEY GOLD PTE. LTD., and payment-related operations are handled by GAMEBUY LIMITED.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Billing information (processed securely via payment providers)
• Account identifiers (such as game UID, username)

Technical Information

• IP address
• Browser type and device information
• Operating system
• Cookies and tracking data

Transaction Information

• Order details
• Payment status
• Recharge / top-up records

2. How We Use Your Information

We use your information to:

• Process orders and deliver services
• Handle payments and transaction verification
• Provide customer support
• Prevent fraud and unauthorized activities
• Improve our website and services
• Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following cases:

Service Providers

We may share information with trusted third parties such as:

• Payment processors
• Fraud detection systems
• Hosting and infrastructure providers

Affiliated Operating and Payment Entities

Your information may be accessed or processed by:

• KEY GOLD PTE. LTD. (Website Operator)
• GAMEBUY LIMITED (Payment Processing and Merchant Entity)

This is necessary for:

• Order fulfillment
• Payment processing
• Risk control and fraud prevention
• Customer support
• Legal compliance

Legal Requirements

We may disclose information if required by:

• Law or regulation
• Court order or legal process
• Government request

Business Transfers

In case of merger, acquisition, or asset transfer, your data may be transferred accordingly.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain website functionality
• Improve user experience
• Analyze traffic and usage behavior

You can control cookies through your browser settings.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Secure payment processing
• Access control and monitoring

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

9. International Data Transfers

Your information may be processed in different countries where our affiliated entities or service providers operate.

By using our services, you consent to such transfers.

10. Children's Privacy

Our services are not intended for individuals under the age of 13 (or applicable minimum age in your jurisdiction).

We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: